Patient & Family

Patients are Partners for Safer Healthcare

One of the contributing factors to receiving the best health care is to be an active member of your healthcare team. This means taking part and being involved in every decision about your care. This also means asking a member of your health care team if you have questions so that you can make informed choices. It means coming prepared for your medical treatment and knowing what to do when you get home. Please speak up if you have questions or concerns.

• Ask your doctor or nurse if you have any questions or concerns about your care
• Bring all of your medications with you when you come to the hospital, including all prescription and non-prescription medications, complementary and herbal supplements. You will not be taking your own medications while in hospital, but this will help your health care team ensure your medications are ordered accurately
• Be sure to tell your healthcare team about your past illnesses, your current health condition, and any past allergies or reactions to medications or food.

Patient and Family-Centred Care

Patient & Family-Centred Care is a philosophy where patients and their families are partners in the planning and decision-making for their care and treatment. Relationships are formed between patients and their health care providers based on trust and respect for maintaining dignity and recognition of the patients’ and families’ preferences and values. 

Patient & Family-Centred Care also acknowledges that emotional, social, physical and developmental needs are important to the health and well being of the patient and family.

We hope that during your stay we satisfy your needs and those of your family members.

For more information please pick up a copy of the brochure called Your HealthCare - Be Involved, available throughout the hospital in public waiting areas.

Patient & Family Advisors Needed!

Position Details:

We welcome you to apply for patient and family advisor volunteer positions. Successful applicants will have the opportunity to partner in the planning, delivery, and evaluation of health care services in a variety of ways.

Volunteers for these position are invited to complete an application and will participate in an interview. A health review, including a 2-step TB test, police check and attendance at an orientation is required. Positions will be offered to applicants who successfully complete volunteer requirements.

Volunteers at CKHA are an integral part of the circle of care of our patients and are truly respected and appreciated. We welcome your interest in joining our team.

To apply:

Volunteer Requirements:

To learn more about this volunteer opportunity, click the logo or link to access a pamphlet called "Partnering with Patient and Family Advisors".

" Are you interested in volunteering as a patient advisor at Chatham-Kent Health Alliance?" Apply Online or use the printable application.