Strategic planning is the process of envisioning a future and determining the steps (directions) to achieve those goals. In order to determine the future direction of Chatham-Kent Health Alliance (CKHA), it is necessary to understand its current position, industry trends, financial restraints and political influences.
Through the strategic planning process, the Strategic Planning Committee of the Board (SPC) researched and analyzed data to help guide the future of CKHA, in order to best serve the community. The SPC upheld its belief that input from internal and external stakeholders is critical to ensure CKHA remains an exceptional healthcare facility, well positioned to meet the needs of the community.
Through the external environmental scanning process the SPC looked at system integration, population health, trends in healthcare, innovation and technology, quality, access, and safety, model of care, as well as the provincial economic outlook, relevant legislation, and Ministry of Health and Long-Term Care and Local Health Integration Network priorities. Internally, each of the Vice Presidents presented on the strength and weaknesses of their portfolios.
Input was also solicited from a broad range of internal stakeholders including staff, volunteers, and physicians. Externally, the SPC reached out to various community groups including the religious community, seniors, the general public, community partners and students. The engagement was done through surveys and focus groups.
In total, there were 9 presentations from internal staff and external stakeholders to the SPC that focused on the strengths and weaknesses of the organization and looked at the opportunities and threats from external drivers. Through a broader engagement strategy, approximately 450 people were engaged in the process through focus groups, surveys, and discussions. When asked what is most important to both internal and external groups, at the top of the list was to maintain a highly skilled team of professionals, inclusive of staff and physicians.