COVID-19 Information

Covid-19 Information




COVID-19 Information

Chatham-Kent Health Alliance (CKHA) infection prevention and control protocols are in place at all times and are currently heightened with screening protocols for all patients, visitors, care partners, staff and physicians due to the COVID-19 pandemic. Individuals are reminded to please continue to monitor their own health, practice proper hand hygiene often, wear a mask, avoid touching eyes, nose and mouth and to practice physical distancing.

Continue to check and follow CKHA on FacebookTwitterInstagram and LinkedIn to ensure you have the most up-to-date information. 

Masking Policy

Mask mandates remain in place across CKHA's hospital sites. CKHA's masking policy applies to all visitors, patients (as tolerated), and all staff, physicians and volunteers. Click here to learn more.

COVID-19 Vaccines

Stay up to date on the local roll out of the COVID-19 vaccine via CK Public Health's COVID-19 Vaccine webpage:

COVID-19 Frequently Asked Questions

Will you be visiting CKHA or attending an appointment? Please click here to view our COVID-19 FAQs.


The Ontario government has updated its COVID-19 testing and isolation guidelines. To find out if you’re eligible for a PCR test, please click here.

In respect to the recent update in eligibility for PCR testing, effective January 10, 2022, the Paediatric Assessment COVID-19 Centre located in the Ambulatory Care department will no longer hold clinics. Due to the new provincial guidelines, this population no longer falls within PCR testing criteria. Emergency virtual care clinics are available for both children and adults, please click here for more information.

COVID-19 Assessment Centre

The Chatham-Kent COVID-19 Assessment Centre is located at 10 Grand Avenue West in Chatham (7-11 plaza). The Assessment Centre provides COVID-19 PCR tests to all ages who fall within specified criteria. To check your eligibility for a PCR test, please go to: The Assessment Centre also offers clinical assessments for individuals with mild to moderate COVID-19, cold and flu-like symptoms and/or those who have been advised by their Family Physician or Nurse Practitioner that they require an assessment and diagnosis for their symptoms. Learn more about this below under "Clinical Assessments."

The Assessment Centre operates from 9 a.m. to 5 p.m. on Mondays, Wednesdays, Fridays and Saturdays and is closed on Tuesdays, Thursdays and Sundays, including statutory holidays. Please note the last appointment takes place at 4:40 p.m. It is required that individuals book an appointment to be seen at the Assessment Centre. To access the booking tool, please visit on any internet-enabled device and complete the online form to schedule an appointment.  Before booking an appointment, please make sure you have a valid “green” Ontario Health Card.  Please provide an email address while filling out the online form to confirm your appointment date and time.  For those who do not have access to technology, an appointment can be booked by calling our dedicated Assessment Centre booking line at 519.436.2556.  If you do not have access to a mobile device, phone and/or computer or have a disability that prevents you from using one of these platforms to book an appointment please come to the COVID-19 Assessment Centre for support.

COVID-19 testing results can be checked online at

Reminders for those attending the COVID-19 Assessment Centre:

  • Please ensure you fall within the specified criteria for a PCR test.
  • Please ensure you speak to your doctor/nurse practitioner first before booking an appointment for a clinical assessment. For patients without a family doctor, please review the list of mild to moderate COVID-19, cold and flu-like symptoms here before booking.
  • Please book an appointment online at
  • For those who do not have access to technology, an appointment can be booked by calling the booking line at 519.436.2556.
  • Please bring your health card with you when attending your appointment.
  • Please bring a list of medications and any other information regarding allergies and past medical issues.
  • Please arrive 10 minutes early for your appointment.
  • If you no longer require your scheduled appointment, please cancel as soon as possible.
  • When booking an appointment for a group/family, please book individual appointments for all members of the group/family.
  • If you arrive after the Assessment Centre closes, please do NOT present to the Emergency Department.  Return home to self-isolate and come back to the assessment centre in the morning.


NEW: Clinical Assessments

The Chatham-Kent COVID-19 Assessment Centre has recently expanded its scope and now offers clinical assessments for individuals with mild to moderate COVID-19, cold and flu-like symptoms and/or those who have been advised by their Family Physician or Nurse Practitioner that they require an assessment and diagnosis for their symptoms. Clinical staff will conduct an assessment, may offer a COVID-19 test and may offer treatments. Please click here to learn more about mild to moderate COVID-19, cold and flu-like symptoms.

Individuals do not have to be eligible for a COVID-19 test in order to attend the COVID-19 Assessment Centre. Pre-booked appointments for clinical assessments can be made through the online booking tool at: or at 519.436.2556. Please select COVID Assessment Clinic (CAC) in the online tool. 

PLEASE NOTE: For individuals with a Family Physician/NP, please contact your physician’s office or family health team FIRST before attending the Assessment Centre for a clinical assessment. 

The COVID-19 Assessment Centre is not for urgent or emergency care, in those cases please call 911 or go to the nearest Emergency Department.

Visitors & Care Partners

CKHA welcomes care partners and visitors of patients in a phased approach that is balanced with the need to ensure physical distancing and reduced numbers of people within the hospital. The health and safety of staff, patients and the community will continue to be priority. The presence of visitors and care partners at CKHA will be informed by the evolution of the COVID-19 pandemic in the community. At this time, only essential care partners are permitted at CKHA. Care partner/visiting privileges are subject to change without notice. 

To view the latest visitor policy, click here.

To view a guidance document for visitors and care partners, click here. Please speak to your care team to discuss exceptions to the care partners plan.


Media Releases

For a full list of media releases, visit


Ministry of Health:
World Health Organization:
Public Health COVID-19 Updates:

*To request more information, residents are asked to call CK Public Health’s COVID-19 intake line at 519.355.1071 x 1900 or email at covid19 [at] chatham-kent [dot] ca

Recognition of One Year Anniversary of the COVID-19 Pandemic

To recognize the one year anniversary of the global COVID-19 pandemic, an infographic was created to highlight CKHA's accomplishments during this difficult time. This infographic speaks to the extraordinary dedication of staff, physicians and volunteers in the delivery of safe, high quality care. From pandemic preparedness to progressing in other organizational goals, there is much for CKHA to be proud of. This infographic highlights these accomplishments from March 2020 to March 2021. To view the infographic in full size, click here.

Community Artwork

During the COVID-19 pandemic, we’ve received an outpouring of support from our community whether that be through artwork, encouraging messages, hand-sewn masks or donated meals for our staff and physicians.  It is this strong showing of support, encouragement and community love during these unprecedented times that have kept us striving to provide compassionate, safe and high quality care to our patients and their families.

In particular, during these past months, many beautiful pieces of art work with hopeful and inspiring messages were sent our way.  We chose to display this art at what was our dedicated staff entrance at the outset of the pandemic at our Chatham Site’s North entrance and at the Emergency Department entrance at our Wallaceburg Site.  Every day, our staff and physicians were greeted by this art work and their accompanying messages as they entered the hospital to begin their shifts.

One piece of art work in particular will commemorate this time in our lives for years to come.  We have permanently displayed a piece given to us by local artist and photographer, Melissa Doyle.  This piece of art was originally created as part of another community project that was intended to show appreciation for all essential workers at the hospital.  With consideration to the public health restrictions and safety measures, the project took a turn, and a thank you video was made instead of these community members physically showing up to our hospital sites to show support.

“As a part of the big THANK YOU I took the job of creating the heart art.  It made sense to me that I would bring my art to the hospital for people to experience and appreciate up close and often,” said Melissa. “This was very quickly put together by clipping out phrases and words that were in magazines that I had already in my home that happened to be fairly vintage, and yet, every single bit of the message was there and completely perfect for this piece.  This proves that courage, chaos, fear, and LOVE are timeless.  You would have to stop and really collect the information on this art to fully appreciate the entire message, which is also life in a nutshell.”

Melissa’s piece has been installed at our Chatham Site; it can be found on the wall near our North entrance.  You can also see the piece in opening of the community thank you video which was organized by Elisha Banks with the help of many friends and community members.  To view the video, click here.  

“I’m honoured that this is being seen and will be remembered for what it represented during a very chaotic and scary time for everyone, and hopefully it keeps us in gratitude to not become complacent for whatever the future brings,” said Melissa.

Knowing that every piece of art work will forever hold a special place in our hearts at CKHA, we’ve set up a digital album that is available to the public. The album can be accessed here.

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Chatham Campus

Chatham Site

80 Grand Avenue West
P.O. Box 2030
Chatham, ON N7M 5L9

Sydenham Campus

Wallaceburg Site

325 Margaret Ave
Wallaceburg, ON N8A 2A7