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COVID-19 Information

Chatham-Kent Health Alliance (CKHA) infection prevention and control protocols are in place at all times and continue to be heightened due to the COVID-19 pandemic. Individuals are reminded to please continue to monitor their own health, practice proper hand hygiene often, wear a mask, avoid touching eyes, nose and mouth and to practice physical distancing.

Continue to check and follow CKHA on FacebookTwitterInstagram and LinkedIn to ensure you have the most up-to-date information. 

Active COVID-19 Outbreaks

  • Medicine A Unit, Chatham Site – Declared January 20, 2023

Masking Policy

Mask mandates remain in place across CKHA’s hospital sites. CKHA’s masking policy applies to all visitors, patients (as tolerated), and all staff, physicians and volunteers. Click here to learn more.

COVID-19 Frequently Asked Questions

Will you be visiting CKHA or attending an appointment? Please click here to view our COVID-19 FAQs.

Chatham-Kent COVID, Cold, and Flu Care Clinic

The Chatham-Kent COVID, Cold and Flu Care Clinic is located at 10 Grand Avenue West in Chatham (7-11 plaza). The Clinic provides timely clinical services and can test, assess, and provide treatment for people with COVID-19 and other cold and respiratory flu-like illnesses. PCR Testing is also still available to eligible populations at the Chatham-Kent COVID, Cold, and Flu Care Clinic. Learn more in our news release here.

Hours of operation are 9am – 5pm on Monday, Wednesday, Friday, and Saturday (Closed Tuesday, Thursday, and Sundays). It is required that individuals book an appointment to be seen at the Clinic. To access the booking tool, please visit or call 519.436.2556. Before booking an appointment, please make sure you have a valid “green” Ontario Health Card.  Please provide an email address while filling out the online form to confirm your appointment date and time.  If you do not have access to a mobile device, phone and/or computer or have a disability that prevents you from using one of these platforms to book an appointment please come to the Chatham-Kent COVID, Cold and Flu Care Clinic support.

Please ensure you speak to your doctor/nurse practitioner first before booking an appointment for a clinical assessment. For patients without a family doctor, please review the list of symptoms here before booking. 

The Chatham-Kent COVID, Cold, and Flu Care Clinic is not for urgent or emergency care, in those cases please call 911 or go to the nearest Emergency Department.

Reminders for those attending the Clinic:

  • Please ensure you fall within the specified criteria for a PCR test.
  • Please ensure you speak to your doctor/nurse practitioner first before booking an appointment for a clinical assessment. For patients without a family doctor, please review the list of symptoms here before booking.
  • Please book an appointment online at
  • For those who do not have access to technology, an appointment can be booked by calling the booking line at 519.436.2556.
  • Please bring your health card with you when attending your appointment.
  • Please bring a list of medications and any other information regarding allergies and past medical issues.
  • Please arrive 10 minutes early for your appointment.
  • If you no longer require your scheduled appointment, please cancel as soon as possible.
  • When booking an appointment for a group/family, please book individual appointments for all members of the group/family.
  • If you arrive after the Clinic closes, please do NOT present to the Emergency Department.  Return home to self-isolate and come back to the Clinic in the morning.

Visitors & Care Partners

CKHA welcomes care partners and visitors of patients in a phased approach that is balanced with the need to ensure physical distancing and reduced numbers of people within the hospital. The health and safety of staff, patients and the community will continue to be priority. The presence of visitors and care partners at CKHA will be informed by the evolution of the COVID-19 pandemic in the community. At this time, only essential care partners are permitted at CKHA. Care partner/visiting privileges are subject to change without notice. 

To view the latest visitor policy, click here.  Please speak to your care team to discuss exceptions to the care partners plan.


Ministry of Health:
World Health Organization:
Public Health COVID-19 Updates:

*To request more information, residents are asked to call CK Public Health’s COVID-19 intake line at 519.355.1071 x 1900 or email at

Community Artwork

During the COVID-19 pandemic, we’ve received an outpouring of support from our community whether that be through artwork, encouraging messages, hand-sewn masks or donated meals for our staff and physicians.  It is this strong showing of support, encouragement and community love during these unprecedented times that have kept us striving to provide compassionate, safe and high quality care to our patients and their families.

In particular, during these past months, many beautiful pieces of art work with hopeful and inspiring messages were sent our way.  We chose to display this art at what was our dedicated staff entrance at the outset of the pandemic at our Chatham Site’s North entrance and at the Emergency Department entrance at our Wallaceburg Site.  Every day, our staff and physicians were greeted by this art work and their accompanying messages as they entered the hospital to begin their shifts.

One piece of art work in particular will commemorate this time in our lives for years to come.  We have permanently displayed a piece given to us by local artist and photographer, Melissa Doyle.  This piece of art was originally created as part of another community project that was intended to show appreciation for all essential workers at the hospital.  With consideration to the public health restrictions and safety measures, the project took a turn, and a thank you video was made instead of these community members physically showing up to our hospital sites to show support.

“As a part of the big THANK YOU I took the job of creating the heart art.  It made sense to me that I would bring my art to the hospital for people to experience and appreciate up close and often,” said Melissa. “This was very quickly put together by clipping out phrases and words that were in magazines that I had already in my home that happened to be fairly vintage, and yet, every single bit of the message was there and completely perfect for this piece.  This proves that courage, chaos, fear, and LOVE are timeless.  You would have to stop and really collect the information on this art to fully appreciate the entire message, which is also life in a nutshell.”

Melissa’s piece has been installed at our Chatham Site; it can be found on the wall near our North entrance.  You can also see the piece in opening of the community thank you video which was organized by Elisha Banks with the help of many friends and community members.  To view the video, click here.  

“I’m honoured that this is being seen and will be remembered for what it represented during a very chaotic and scary time for everyone, and hopefully it keeps us in gratitude to not become complacent for whatever the future brings,” said Melissa.

Knowing that every piece of art work will forever hold a special place in our hearts at CKHA, we’ve set up a digital album that is available to the public. The album can be accessed here.

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