Ambulatory Care
Frequently Asked Questions
Your family physician will send a requisition to the Patient Appointment Office (PAO) at Chatham-Kent Health Alliance to have your appointment booked for you. The PAO office will then contact you with your appointment date and time.
- At the Chatham Site, enter through the Ambulatory Care Entrance and continue down the hallway until you’ve reached registration. A patient registration volunteer will be there to greet you.
- Take a number and wait patiently in the waiting area for your number to be called. Have your valid Health card ready and any other paperwork that your family Physician has given you for your appointment today.
- At Patient Registration, a patient name band will be given as well as paperwork for your appointment at this time.

