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About Us

The Intensive Care Unit (ICU) at CKHA contains 10 Level 3 ICU beds. Level 3 ICU takes critically ill patients requiring mechanical ventilation, advanced monitoring, specialized physician and nursing care. In the Progressive Care Unit (PCU), there are twelve Level 2 PCU beds. Level 2 PCU takes patients that require close cardiac monitoring and nursing observation. 


Our Team

Physician coverage is provided by the internal medicine group and weekly coverage is done Friday to Friday. There is Nurse Practitioner coverage Monday to Friday. The ICU and PCU staff nurses rotate between both units. Multidisciplinary care is delivered by other providers such as Respiratory Therapists, Pharmacists, Physiotherapists, Occupational Therapists, Social Workers, Dietitians, Speech and Language, Pathologists, Pastoral and Supportive Care. Patients and family members are encouraged to ask questions of any team member and to be present during multidisciplinary rounds.


Core Programs

ICU: All patients are admitted under internal medicine. The ICU hosts Nurse Practitioners who specialize in the care of acutely ill patients. Patient care is provided by RNs with training in critical care, as well as in collaboration with Respiratory Therapists, Pharmacists, Physiotherapists, Dietitians and Social Workers.   

PCU: All patients are admitted under internal medicine. There are nurse practitioners that specialize in the care of acutely ill patients. Patient care is provided by RNs and RPNs with specialized training. Progressive care as well provides opportunity for services such as Respiratory Therapists, Social Workers, Dieticians and Pharmacy.



Intensive Care Unit / Progressive Care Unit
Chatham Site
Zone E, Level 2 

ICU 519-437-6018
Must buzz to get in “controlled access” 

PCU 519-437-6019
Must buzz to get in “controlled access”

Natalie Clark
519.352.6401 x 6350

Julie Desmarais
Clinical Manager
519.352.6400 x 5262



When can I visit my family member?

The ICU/PCU strives to provide Patient and Family Centred Care. Family is determined by the patient. Visiting hours are not regulated, however, there may be times when family members may be asked to step out, during emergencies, procedures or personal care. 

If I want to, can I spend the night? 

In ICU because all of the rooms are private rooms, one family member can remain at the bedside. There is also a lounge with pull out chairs and a couch just outside the ICU. In PCU it may be more difficult because not all rooms are private and will depend on circumstances; however, the lounge is available 24/7 with pull out chairs and a couch. 

How do I get information about my family member?

Rounds are done daily starting at approximately 9:30 a.m. and family members, as deemed by the patients are welcome to attend rounds and ask questions. If unable to be at rounds the nursing staff are happy to answer questions and arrange meetings when necessary. Detailed information will not be given over the phone to protect patient confidentiality. 

Where do most patients go when they are no longer sick enough to be in ICU?

Some patients who require close monitoring will be transferred to Progressive Care Unit. Other patients will be transferred to medical or surgical floor in order to continue their recovery and prepare for discharge home. 

Can food be brought in and can I use my cell phone while in ICU/PCU?

Some foods may be brought in however we ask that you speak with the nurse prior. Cell phones should not be used in the patient’s room but can be used in the waiting room directly outside the ICU, as it may interfere with the specialized monitoring equipment.

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