Patient Experience
Shape Patient Experience at CKHA
Your experience matters, and it can help shape how Chatham-Kent Health Alliance cares for others.
Patient Experience Advisors help improve policies, procedures, services and care practices. Their voices have helped provide more compassionate, accessible, responsive care – enhancing the overall experience for patients and their care partners.
What Do Patient Experience Advisors Do?
As a Patient Experience Advisor, you can make a real impact by:
- Joining committees or councils.
- Participating in improvement project teams.
- Sharing your health care story.
- Offering insights based on your lived experience.
Who Can Be a Patient Experience Advisor?
Individuals who:
- Have received care at CKHA or supported a loved one who has.
- Want to make a positive difference in health care.
- Are comfortable sharing their experiences to help others learn.
- Can listen to different perspectives and work collaboratively.
- Are respectful, solution-focused, and professional.
- Can commit about 4 hours per month (flexible based on projects).
- Respect patient confidentiality.
The Patient Experience Office is actively seeking new volunteers to join as a volunteer Patient Experience Advisor. Your story can help shape a better future for health care in our community.
Ready to get involved?
Apply online to be a Patient Experience Advisor through our online form or use the printable application.
To learn more contact:
Taryn McGregor-Van Hooren
Patient Relations Specialist
Phone: 519.352.6400 x 6418
Email: patientrelations@ckha.on.ca
